Share feedback and concerns about Loquus

What to post here

Your experience of the app and the website, good or bad, fits here. A post might begin with a line like one of these:

• What works for me in the French course, and what doesn’t
• The explanations are hard to read on a small screen
• Free access and Loquus Plus felt confusing at first
• Why I stopped after my first week
• Using Loquus with a screen reader
• Concern about how community posts are stored

How to write a helpful post

Specific feedback is the kind that can change something. Try to include:

• The moment: what you were doing, and where in the app or on the website.
• The effect: how it felt, such as confusing, slow or discouraging, and why.
• Your context: the language you are learning and the device you use.
• What works: the parts you would not want to lose.
• The problem before the fix: describe what bothers you first, then any suggestion.

Before you post

Some concerns already have answers on the support page, including how subscriptions are managed. For how Loquus handles your information, read the Privacy Policy.

A concern about your own purchase, or anything that needs private details, is better sent to support@loquuslanguage.com, where it goes straight to the person who builds Loquus.

What happens next

Feedback appears after moderation, criticism included. Replies may come from other learners or from Loquus as an official reply. You will not be notified of replies, so return to this page to read them.